Frequently Asked Questions
Everything you need to know about our athletic and fashion supporters.
How do I determine the correct size for my jockstrap?
Most of our jockstraps are sized based on your waist measurement. We recommend measuring your natural waistline and consulting our detailed size chart on each product page to ensure a secure yet comfortable fit.
What is your return policy for undergarments?
For hygiene and safety reasons, we can only accept returns on items that are unworn, unwashed, and still in their original, sealed packaging. If the hygiene seal is broken, the item is no longer eligible for return.
How should I care for my jockstrap to ensure it lasts?
To maintain the elasticity of the waistband and the integrity of the pouch, we recommend machine washing in cold water on a gentle cycle and air drying. Avoid using bleach or high-heat tumble dryers.
Are your shipping packages discreet?
Yes, we value your privacy. All orders are shipped in plain, unmarked mailers or boxes with a neutral return address that does not mention the nature of the contents.
Do you offer international shipping?
We ship worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout. Please note that international orders may be subject to local customs duties or taxes.
What materials are your jockstraps made from?
Our collection features a variety of high-performance materials including moisture-wicking microfiber for athletes, breathable cotton blends for daily wear, and premium spandex for maximum flexibility.